Home Owner Options:
Package A: Full Management – Fully managing the marketing/ booking side as well as the operations side ( housekeeping/ maintenance/ emergency management/ HOA/ guest services 24/7/ etc.)
Package B: Partial management – Manage all marketing/ bookings for home owner
Package C: Partial management – Manage all boots on the ground services only (i.e. housekeeping/ maintenance/ emergency management/ HOA/ guest services 24/7/ etc.)
Package D: Marketing Assist – Owner continues to manage their bookings, while we add some additional and free marketing to try to add a few more bookings for the year. Fill the calendar up a little so to speak.
Package E: Concierge Partner – We become your concierge partner to add extra value to “going the extra mile” when taking care of your guests and locking in that 5 Star review!
VALUE PROPOSITION TO HOMEOWNERS
Life is too short, don’t spend your valuable time micro-managing your primary residence, or even getting your vacation home prepared and hopefully perfect. Spend your time with your family enjoying each other. Leave the details for someone else to sweat – someone you trust. Focusing on the customer tailored needs and having a digital record of the property will create a hassle-free experience for our users that we feel will be rewarded. In addition to that philosophy, our program offers:
- Professionally supervised labor while at your property. Hands on management of contractors on your behalf. Always accompanied by our EL House Ambassadors
- Software work order dispatching systems, with tracking and push notifies
- Robust property header for management purposes property profile
- Fully vetted, and background checked tradespeople.
- Skill sets include high-end builders – and their subs that physically build on the property now (verifiable track record, and portfolio of homes identified so customers can understand product)
- Reduces or eliminates instances of non-responsive contractors. Homeowners will have less problems locating a painter, carpenter, etc. that will not return phone calls.
- Heavily documented and insured company
- Array of structured documents to prevent issues, problems, or ambiguity around services
- Fixed Maintenance Menu – with recurring care services modules
- Member Login portal
- Request a Work Order / Request a Bid Functionality
- Homeowners’ Mobile APP
- With a demand system (array of products, upgrades, regular ask items may be included)
- “Push Notifications” to gently remind you of pending items
- Photos evidence, reports, push notifications, time stamps, other assurances
- Concierge Services links
- Property security, warranty monitoring, financial assurance, inclusion in the neighborhood program
- EL maintains an authorized and approved “Referral List” for tradespeople or larger jobs – with grading
- Home Owner Area (HOA) friendly solutions